Article Original Creation Date: 2015-03-12 Overview Each time the Customer Premise Equipment (CPE) contacts the Front-end Server, Java errors mentioned, are raised: 2015-03-06 09:35:57,078 [62.167.34....
Article Original Creation Date: 2015-01-23 Overview Shellshock, also known as Bashdoor, is a family of security bugs in the Unix Bash shell. Shellshock could enable an attacker to cause Bash to execut...
Article Original Creation Date: 2013-07-19 Problem Miscellaneous errors experienced while visiting the Self Service portal (or other portals). Environment IE 7, IE8, IE9, and Firefox Root Cause Differ...
Article Original Creation Date: 2011-01-25 Overview The article provides the list of CPEs (Customer Premise Equipment)/vendors that are TR-069 certified. Information Below is the list of TR-069 Cert...
Article Original Creation Date: 2011-01-17 Overview The article details the support for Data Model TR-181 in ServiceGateway 4.x. Information ServiceGateway 4.X supports Data Model TR-181. For SG4.1 ...
Article Original Creation Date: 2013-06-26 Overview Updating device via the GUI, e.g. adding a service or an attribute gives the following error in server.logs: 2013-06-26 11:41:33,549 ERROR [encore.i...
Article Original Creation Date: 2016-02-18 Overview Few device types have troubles during Object Browsing or Real Time Probes via the ServiceGateway GUI. The front_end stops communication with the dev...
Article Original Creation Date: 2014-12-17 Overview ServiceGateway 4 (SG4) is running and having trouble reaching Adobe homepage to verify the version of Adobe Flash. As this is the first step, SG4 GU...
Article Original Creation Date: 2015-02-12 Problem I’m trying to fix the strange behavior of some technicolor devices which do send an empty OUI tag in the deviceID, resulting in an exception: 2015-02...
Article Original Creation Date: 2013-05-03 Overview The customer wants to delete a few old devices from the SPRT_EC_DEVICE table, but first wants to back up the following parameters from these devices...