Overview
In Service Gateway, there are certain terms that are often used by customers and agents. To improve understanding, review the list of the abbreviations and commonly used terms in Service Gateway.
Terms
| Term | Definition |
|---|---|
| App Server | The App Server stores info about devices and runs workflow policies and plugins. |
Acronyms
| Acronym | Definition |
|---|---|
| ACS | Auto-Configuration Server is a server that "resides in the device network" and manages devices. It is reachable by CPE devices and handles communications with them. |
| CPE | Customer Premise Equipment |
| TR-069 | Technical Report 069 (TR-069) is a technical specification of the Broadband Forum that defines an application layer protocol for remote management and provisioning of customer-premises equipment connected to an Internet Protocol network. |
| USP | User Services Platform - the next version of TR-069 standard |
| VoIP ATA | Voice Over IP Analog Telephone Adapter. Used to connect old analog telephones to a VoIP network. |
| IPTV | Internet Protocol Television. The delivery of television content over IP networks. |
| STB | Set-Top Box. |
| CSR | Customer Service Representative. |
| OSS/BSS | Operation Support System/Business Support System. Support management utilities integrate with Service Gateway to allow the UI features to function. |
| B2B | Business to Business |
| EAP | JBoss Enterprise Application Platform. One of the supported Application Servers that Service Gateway runs on. |
| KPI | Key Performance Indicators. Metrics that can be used to measure performance. |
| EAI | Enterprise Application Integration. |
| ABP | Alternating Bit Protocol - A network protocol. |
| EJB | Enterprise Java Bean - A server-side Java component used to encapsulate business logic. |
| CWMP | CPE WAN Management Protocol - An app layer protocol used for managing CPE over IP Networks. |
| STUN | Session Traversal Utilities for NAT. |
| SAN | Storage Area Network - A Type of network-based storage. |
| XMPP | eXtensible Messaging and Presence Protocol. Openfire is used as the XMPP server within Service Gateway. |
Priyanka Bhotika
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